ZH
Zaheer H

1 reviews | Active since Jul 2011

06 Apr 2016, 14:17

Peugeot has TERRIBLE Service!!!

For a so called reputable complany, the after sales service sucks. I took my car for headlight a replacement and when I collected the car the afternoon, there was a fresh deep scratch on the roof of the car. The car was left in Peugeot's care, hence they are fully responsible for any damages done to my vehicle. Elize, the service consultant, never noted or noticed any damages prior to the car being booken in. A few minor stone chips were noted on the assessment sheet, but Elize did not point out any damages on the roof of my car. It is obvious that the car was damaged whilst in the care of Peugeot Northcliff. She was really rude to my friend and I. I have witnesses. I have spoken to the manager Kobus and he denies in a very rudely mannter the fact that the damages were caused by them. Eddie himself noticed the damages on the roof and even mentioned that the damages were really FRESH. The service has been unbelievably putrid and I insist that whoever reads this,

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Replies (1)
Peugeot Citroen South Africa
Peugeot Citroen South Africa's reply11 Apr 2016, 08:51
Official
Hello nuvijunkie,

Customer Relations is aware of your complaint, apologies for the inconvenience caused.

Thank-you
PCSA Customer Relations Manager