1 reviews | Active since Jan 2019
Peugeot George - Don't buy remotely
I bought a second hand vehicle from Peugeot Citroen in George without seeing it as I stay in Cape Town. I confirmed with them that I can return the vehicle for full refund if I'm not happy and they agreed. When I received the vehicle 2 tires were expired and accident damage on the rear bumper (this was covered with mud as they delivered the car to me dirty). There were also some other issues such as broken air-vents. None of the issues where disclosed so I sent the vehicle back for refund (before it was registered). They held back R10k (?) on the refund which is unfair I think as I confirmed that I can return it for full refund of there are issues. The Dealer Principle (Hilton) simply refused to take my calls despite several requests. Now a couple of months later I'm getting e-Toll invoices as they registered the vehicle without my concent/knowledge and incurred costs on my name. There could also be pending speeding fines. I tried several times to contact them just to sort it out amicably but again they don't even reply to my mails, No response whatsover from the sales manager (Chris) nor the DP (Hilton). I tried reaching out to Stellantis / Peugeot SA and they simply refused to assist and said I must sort it out direct with Peugeot George...who don't respond at all. I especially bought through a dealership thinking i have brand support, but beware with Stellantis (Peugeot/Citreon). I need to sort out the e-Tolls etc and the Peugeot Brand has left me high and dry. I will never buy from Peugeot in my life again.
