1 reviews | Active since Jul 2010
Peugeot Fourways incapable of sourcing a clutch
Car was taken to Peugeot for a clutch replacement on the 6th Dec 2018. They said it would take 3 days to source the part after phoning them the was no clutch at head office . They Said it would take 2 weeks to order from France today is the 15 Jan 2019 and they still do not have the part. I have phoned them on numerous occasions over the last 6 weeks and they do not phone you back , even spoke to dealer principle. They have only owned up now that the part will only arrive 31 st Jan 2019 after me phoning head office. They have now sourced a clutch locally after 6 and a half weeks why was this not done weeks ago. They have left me without a vehicle for 6 weeks with not even a sorry or an offer to give me a loan vehicle. On top of it all this is the second clutch in 4 years the first one collapsed on the way back from Polokwane leaving us stranded on the highway. Peugeot should actually replace this clutch for free; that will never happen since they know their product is ****. Please do not ever buy a Peugoet probably the best thing for them to do is to pull out of South Africa and avoid frustrating South Africans any further.
The Case Manager will contact you soonest to discuss further.
Thank-you
PCSA Management
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The Case Manager will contact you soonest to discuss further.
Thank-you
PCSA Management
***
