DR
Darren R
1 reviews | Active since Dec 2019
30 Dec 2019, 09:50
Peugeot fourways
Peugeot service and after service is one of worst I even come across. My car went in to get the Cam belt fixed, they couldn't fix it, I had to take a friend who is mechanic to show them. It has been proplems after problems with them and now after phoning them for 2 weeks they say they have to get the parts from France, which means another 21 working days. It's been 2 months already!
Fourways Peugeot is pathetic and useless with their service and customer care!
Helpful (0)
Replies (2)0
Replies (2)
Peugeot Citroen South Africa's replyOfficial
06 Jan 2020, 13:35PCSA acknowledges receipt of you Hellopeter Parts delay complaint - Customer Relations will contact you soonest to address accordingly. Apologies for the inconvenience caused.
Thank-you
PCSA Management
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Thank-you
PCSA Management
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Peugeot Citroen South Africa's reply06 Jan 2020, 13:35
Official
PCSA acknowledges receipt of you Hellopeter Parts delay complaint - Customer Relations will contact you soonest to address accordingly. Apologies for the inconvenience caused.
Thank-you
PCSA Management
***
Thank-you
PCSA Management
***
Peugeot Citroen South Africa's replyOfficial
28 Jan 2020, 12:10Thanking you kindly for allowing PCSA Customer Relations the opportunity to intervene.
Respectfully noted that Fourways had assisted with a courtesy vehicle.
You had taken the cylinder head to the Engineers - Apologies that you had to wait for the required part. The repairs were complete and you collected your vehicle. Should you require any further assistance please contact PCSA Customer Relations
Thank-you
PCSA Management
Respectfully noted that Fourways had assisted with a courtesy vehicle.
You had taken the cylinder head to the Engineers - Apologies that you had to wait for the required part. The repairs were complete and you collected your vehicle. Should you require any further assistance please contact PCSA Customer Relations
Thank-you
PCSA Management
Peugeot Citroen South Africa's reply28 Jan 2020, 12:10
Official
Thanking you kindly for allowing PCSA Customer Relations the opportunity to intervene.
Respectfully noted that Fourways had assisted with a courtesy vehicle.
You had taken the cylinder head to the Engineers - Apologies that you had to wait for the required part. The repairs were complete and you collected your vehicle. Should you require any further assistance please contact PCSA Customer Relations
Thank-you
PCSA Management
Respectfully noted that Fourways had assisted with a courtesy vehicle.
You had taken the cylinder head to the Engineers - Apologies that you had to wait for the required part. The repairs were complete and you collected your vehicle. Should you require any further assistance please contact PCSA Customer Relations
Thank-you
PCSA Management