LB
Liz B

1 reviews | Active since Jun 2019

04 Jun 2019, 08:28

Peugeot 3008 GT Line PLUS **** CAR!

I purchased Peugeot 3008 GTline plus from Peugeot Fourways, brand new, April 2018. From day one I had a problems with this car. First problem was the aircon - has a whistling sound. Has been back multiple times and each time they promised they fixed it, still has the same problem. Meantime I am cancelling meetings and wasting valuable time. Then it had an engine problem they replaced parts. Each time the parts take 4 - 8 weeks! The car now has a serious problem and a KNOWN problem to do with the petrol tank and filter. The parts have been outstanding 2nd of May, no confirmed ETA. In the meantime I am a woman driving a car that could breakdown on me at any point in time! I have been patient, I have been frustrated I have been angry with zero results! The problem came in after I took my car for a service on the 30th of April, I filled up the car after the service and I started having issues. The solution don't fill up your car!!!!!! I had a Peugeot before which I loved but this new pretty looking car is a piece of junk. Not sure how it got the reviews and awards it got!

0
Replies (4)
Peugeot Citroen South Africa
Peugeot Citroen South Africa's reply04 Jun 2019, 09:35
Official
Peugeot Citroën South Africa acknowledges receipt of your Parts complaint - apologies for the inconvenience caused. 
Please be advised we have received the required 1 part, that will be dispatched to Fourways dealership first thing tomorrow morning. 
Case reference number ***.

Thank-you
PCSA Management 
***

LB
Liz B's update04 Jun 2019, 10:48
Reviewer Update
Hello,

Thank you for your prompt response.

There are two issues:
1) The aircon, which has been on going since May 2018
2) The second and more serious problem the fuel tank and filter which has been a problem since the 2nd of May 2019

So if the only parts in country are the air con, then I will wait as I don't have the time or inclination to go back twice and not have a car for two or three days.



Peugeot Citroen South Africa
Peugeot Citroen South Africa's reply10 Jun 2019, 09:41
Official
Dealer has received the parts, hence the booking is for today. Case Manager will keep you updated accordingly. 
Case reference number ***.

Thank-you
PCSA Management 
***

Peugeot Citroen South Africa
Peugeot Citroen South Africa's reply11 Jun 2019, 10:00
Official

Please be informed the required repairs are in progress - your vehicle will be ready for collection by tomorrow - Feedback will be granted via PCSA.  Case reference number ***.

Thank-you
PCSA Management 
***