1 reviews | Active since Oct 2013
Pathetic Peugeot
It's now the 2nd incident I'm experiencing with PEUGEOT!.
I've got a Peugeot Partner Panel van. Last week I've noticed the key gets stuck in the ignition when I'm trying to start. So on Wednesday 14/04 the steering wheel locked completely and could not turn the key or even get the key out. Thurs 15/04 - first thing I've contacted the lock smith to see if he can help. He then advised me unfortunately I have to replace the whole "kit". Fri 16/04 - I've made 11 calls to Peugeot Port Elizabeth/Kelston - I got cut off a few times and when I eventually got through, I had to leave a message for a call back! NO response on Friday Sat 17/04 - I tried to phone to see if someone might be at the parts department : got through, the reception took the phone to the gentleman - he asked if he can phone me back. 30min later, he phoned, I explained and he gave me a quote. I asked please send the quote to me immediately to pay , then he can only order! but I have to wait 4-6 weeks for the part! TO DATE, NO QUOTE RECEIVED. Mon 19/04 - I made a call to Reggie, at VW/Kelston in Grahamstown and he said he will try and find the part, but most likely there wont be any parts available!
SURELY, I'm not the only one driving a Peugeot in SA????????? Why aren't there any parts available ?????????
I cant wait 4-6 weeks , as I use this vehicle for my business and now I'm stuck! AGAIN! and have to reply on someone else daily to help!
Please can I ask that customer service or someone in a Senior position look into this and try and source the part for me urgently in SA?
Waiting for urgent reponse many Thanks
