ZN
Zandile N

1 reviews | Active since Mar 2010

21 Jul 2015, 16:08

Im Disappointed

I'm just shocked by the response towards my complaint from Peugeot Northcliff.I thought they would make it a priority to see to it that my grief is sorted out but instead They have been silent for two full months,no one has bothered to seal the complaint. In November 2014 I purchased a Toyota Verso from the dealership, On the day of collection I was told a new battery was put inside the car I then discovered few months later when the car broke down that The dealership put a battery that was not suitable for the vehicle which damaged the starter motor. It never crossed my mind that a reputable company would compromise on quality I had to part with R1653.00 due to their negligence. My request is very simple give me back my money since you failed to do the right thing in the beginning . The Managers of the branch were included on the email correspondence but i was just ignored .i was told i made a mistake by paying Toyota to proceed with fixing the car so that i could have it back .my actions are very much justifiable I had to put myself first since they failed to prioritise on quality in the first place, my focus was on getting my car fixed hence I'm only dealing with Peugeot now.<br> <br>

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