High-end brand but appalling service

<p>My car was taken to Peugeot fourways on the 6th of June for diagnosis by Danmmar auto-body. A three days went by and still no word about the status of my car. I then called in to find out what is the status of my car, I spoke to Brenda Hopane who was very rude. She didn't want to tell me the status of my car or what is wrong with it (telling me she doesn't care if I am the owner of car) I later found out that the car had not been touched since the 6th of June for about a week.. It eventually got touched and sent to wheel alignment on Monday and to my surprise Peugeot fourways takes a day to complete a simple wheel alignment which doesn't even take a hour to complete. A day has passed and still no word from Brenda to advise what is wrong with the vehicle and the shocking part is that they won't give me completion date or estimate on when the car will be ready and refuse to give me a courtesy car. already this has dragged on for two weeks going to the 3rd week. Meaning I must be inconvenienced until they decide to work on my car and tell me what's wrong with it!</p> <p>This is appalling service for such a huge brand like Peugeot they really don't care about customer service! And Peugeot doesn't come cheap yet we have to get the lowest of service!</p> <p> </p>