LK
Luleka K

1 reviews | Active since Dec 2016

20 Dec 2016, 10:55

*****: peugeot tygervalley ****** me

<p>i bought a demo car in May 2015. a peugot 2008 model 2014. sales person gave me all the information.including that its on a 5 yr maintenance plan and 3 yr warranty. was told i can come to the dealership when all expires.</p> <p> </p> <p>today im told my car will not be serviced for 51 000 km service because my plan expired at 40 000kms. when i asked for the sales person im told he left.</p> <p>i ask for the manager who told me the system said i dont have a service plan, i explained to him and showed him emails from steven who sold me the vehicle.</p> <p> </p> <p>he said sorry but the information and plan you were told does not apply to demos</p> <p> </p> <p>day light *******.</p>

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Replies (1)
Peugeot Citroen South Africa
Peugeot Citroen South Africa's reply20 Dec 2016, 11:11
Official

Peugeot Citroen South Africa acknowledges receipt of your complaint. Kindly be advised Customer Relations will be addressing your complaint with the intervening dealership, thereafter feedback will be granted.

Thank-you

PEUGEOT CITROEN SOUTH AFRICA