1 reviews | Active since Feb 2016
Extremely disappointed with both dealership and Peugeot Customer Care
I took my car into Peugeot Rivonia on the 29th of April 2021 for normal service, when I followed up on when I can fetch the car I was told there is a part that has been recalled and I would need to wait a little bit longer (20 days) as the part will be coming from France. I then requested to have a second option car for my day-to-day use, which I was told the dealership will come back to me about.
I have since taken the matter up with the Peugeot Citroen SA customer care, and today the 08th of June 2021, I do not have my car and still am awaiting Peugeot to come back to me concerning the second option car. I have been using Uber to commute and had to use so much money as my child goes to school every day.
Peugeot has been terrible at assisting with this matter and I have used so much money to commute, whilst the car that I am paying for is sitting with the dealership, which only provides me feedback when I call.
