Disgusting client service

The service is so pathetic it's revolting. Nothing has been done with my car that I complained about a month ago. The Case Manager who has been handling my case, called me repeatedly with the same story that my car cannot be in a drivable condition after I had told them that I am not accepting this. Last week she called me telling me that the parts that were removed by the Engineers have been found and can be reassembled (after being told that they were disposed), however my car would still not be in a drivable condition. I don't know what more, or different are they expecting to hear from me. The Case Manager kept me on hold for more than 15 minutes when she called me last week, I hung up & to date there hasn't been any progress from them on my car. Citroen South Africa as a whole are just scheming people to make money. They don't know how to put the clients first, it's all about them making profits at people's cost. Pathetic & Disgusting