delay on parts 2

I used this platform on the 15th of July to explain my current situation with Peugeot and there service delivery. After my post I finally received feedback from Zanele who is Peugeot customer relations case manager. I was informed that my parts will arrive on the 31/7/2018. Due to my experience with Peugeot constantly moving delivery dates for parts that have not arrived, I decided to be pro active and follow up to ensure the parts are still on schedule for delivery on the 31/7/2018 . When I spoke to Zanele today to follow up if the parts are still arriving on the 31/7/2018 and that there are no problems, her response to me was, she is unable to trace the products in transit and can only inform me on the 31/7/2018, on the status of the parts. They cannot check prior to the the date on the status of the parts. I asked Zanele for Peugeot International contact details as I wanted to contact France direct to follow up on the status of my parts to ensure I am not disappointed again. According to Zanele Peugeot South Africa don't have the contact details for Peugeot international. I have sent Peugeot International an email explaining my disappointment with the delay of my parts.