1 reviews | Active since Dec 2018
Customer sworn at by Peugeot East London (Leeroy)
My vehicle was Towed into Peugeot EL 03/12
Speed sensor was identified as the problem – Peugeot EL could not locate available part – I contacted Peugeot Pinetown to locate available part – Where after I informed Leeroy (Workshop Manager) where part can be ordered from, they ordered part.
Part arrived Friday 14/12
Car was received back 14/12 around 16:00
Car broke down 17:30 and towed to home after Leeroy (Workshop Manager) was not able to assist as he was at a concert and rep**** to msg stating At concert – Tow vehicle
Visited Peugeot EL 18/12 – And informed them to collect vehicle from my home address
Vehicle was collected 08:45.
No contact was made by Peugeot. I called Leeroy (Workshop Manager) around 12:00 whereto I was told that, So many people has worked on my car. I rep**** by stating that that’s beside the point as they were asked to fix the current problem and my car was not fixed properly. He rep**** stating “You know I mustn’t have taken your piece of **** car into my workshop.” As I wanted to start to talk he said “Ag go **** off” And dropped the call. I was on speaker phone therefore there is witnesses re this.
This is completely unacceptable how leeroy has spoken to me and over and above that i am again without a vehicle after Peugeot diagnosing my vehicle with a fault and after i have paid for the so-called problem identified only for the car to break down again with the same symptoms
East London dealership has confirmed that they have been in contact with you and this matter was telephonically discussed. Apologies for the inconvenience caused.
Thank-you
PCSA Management
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East London dealership has confirmed that they have been in contact with you and this matter was telephonically discussed. Apologies for the inconvenience caused.
Thank-you
PCSA Management
***
Thank-you
PCSA Management
Thank-you
PCSA Management
