Citroen Hatfield is unable to meet their legal obligation or it is just *********** people unable to do their job

<p>Peugeot Citroen Hatfield has left a very bad taste in my mouth, it's management and staff personnel fails to resolve a minor and keep sending me back and forth charging me every single time in the process. I sent my car to Citroen with a whistling sound in the engine in September was told the was a problem with there was tension in the Pulley engine, my insurance paid R4272,02 i got my car back in less than a week my car had the same sound and i took it back. This time they diagnosed something else and the insurance again paid R9711,09. Got the car back and then again in less than a week i experienced the same problem. this time they told me the Problem was in the petrol pump, Again had to pay R5256.19 and the car still came back having the same whistling and was told that i would not be given a courtesy car. i accepted left my car cand after having fetched it, it again gave me the same problem. Took it back was told the problem is with the gear box and this time my insurance paid R18769.20, they still would not give me a courtesy car till i asked to see the manager and only when i got a courtesy car. yesterday was called to come pick up my car with the new parts they said were faulty and was told i had to pay an extra R500 and some change for a particular oil they had to use for the car which i disputed as they had failed to understand why i am paying for something they not only misdiagnosed but made me pay for each and every misdiagnosis but is still paid. So i took my car this morning just as i was driving home oil was leaking. I drove back only to be treated with bad attitude by the lady at reception. the minute i stepped there she asked me with attitude "whats wrong now? " had it not been their incompetence i would have not returned. i am sitting in their offices right now waiting for Lord knows what. What i do not understand is why i keep getting penalised for their misdiagnosis? i Should be driving home with my family but instead i am sitting here and on top of it all these people are giving me F'd up attitude. </p>