SN
Sibusiso N
1 reviews | Active since Nov 2020
03 Nov 2020, 17:04
Breach of Consumer Protections Act
I went to but a Citroen C5 aircross in Peugeot Boksburg and I was very clear that I want to buying a new. The guy told us that the car is discounted and we went ahead with the deal only after bank approval we get told that this is a demo car with 5000km. The Manager by the name of David gave us a lot of attitude, not willing to own up to their deceiving selling style and making excuses.
In terms of Consumer Protections Act, the consumer is entitling to the price and the product that was sold to them. This dealership does not comply with the Act and refuses to follow it.
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Replies (2)SN
Sibusiso N's updateReviewer Update
06 Nov 2020, 11:32I would like to provide an update that Peugeot team has contacted me and assisted with resolving my complaint. Thanks to their customer services team for quick response especially the Regional Customer Service Manager who contacted me and the Boksburg dealership management.
Your prompt response in resolving the matter is much appreciated.
Your prompt response in resolving the matter is much appreciated.
SN
Sibusiso N's update06 Nov 2020, 11:32
Reviewer Update
I would like to provide an update that Peugeot team has contacted me and assisted with resolving my complaint. Thanks to their customer services team for quick response especially the Regional Customer Service Manager who contacted me and the Boksburg dealership management.
Your prompt response in resolving the matter is much appreciated.
Your prompt response in resolving the matter is much appreciated.
Peugeot Citroen South Africa's replyOfficial
06 Nov 2020, 12:24Wishing you many more kilometres of Peugeot Citroën driving
Thank-you
PCSA Management
Thank-you
PCSA Management
Peugeot Citroen South Africa's reply06 Nov 2020, 12:24
Official
Wishing you many more kilometres of Peugeot Citroën driving
Thank-you
PCSA Management
Thank-you
PCSA Management
