HT
Hannes T

1 reviews | Active since Aug 2014

28 Feb 2017, 13:02

Bad vehicle support.

<p>My vehicle whent in for a claim to fix the gearbox, just before that i replaced a battery on this vehicle. when i received my vehicle back i experianced a lot of alarms. I reported to Citroen that my battery was not in the vehicle and there is a seconhand one in the vehicle that is not working properly. i later had to take my vehicle for a scan that i had to pay for so they could tel me that most the alarms will disapear after i install a new battery, i trusted that Citroen will give my car back in better condition to when i booked her in, however i got the bad end of the deal after i her back, with a car that has more error and repair alarms than my phone. We paid R 27000.00 to repair this car and she is still not fixed, i am sure if my parts " Battery" was still in this car she would have been fine. Citroen do you not test the car when the tech is finish with the car, were is the QA?????. maybe the news papers will be a better idea just to inform people of the service you get from the French car dealers.</p>

0
Replies (2)
Peugeot Citroen South Africa
Peugeot Citroen South Africa's reply01 Mar 2017, 08:28
Official

Thank-you

Bhekie Hlongwane

Customer Relations Manager

Peugeot Citroën South Africa

***/ ***

Good day

Peugeot Citroën South Africa acknowledges receipt of your complaint and would like to apologise to you for the inconvinience caused to you

Kindly allow the Case Manager to investigate this matter for you, and feedback will be granted to you today still.

HT
Hannes T's update07 Mar 2017, 11:59
Reviewer Update

I got a phone call from the case worker, however that was last week and i havent heard anything yet. all i am asking is to put back or get my battery that was working so the car can drive normal agian. the calibration of the lights on the report you gave is when the gearbox was taken out and needs to be calibrated. that is all.