BAD CAR SUPPORTED BY THE WORST DEALERSHIP NEWORK EVER!!!!

<p>My mother bought a brand new Peugeot 3008 in 2012 and ever since, it has been in and out of Peugeot workshops for repairs. The worst has to be when the vehicle went in for a major service (invoice date 28th JUNE 2016) at the fourways dealership, the service cost just above R 3 000 and they charged her an additional fee approximately R 7 000 for damaged parts not included in the service, furthermore after paying all that money the for the service and repairs, the car was returned to her and the water level was low and she continuously had to top it up and the advisor display kept showing there was a problem with the engine (THIS WAS AFTER A MAJOR SERVICE). Head office had to intervene to get car back to the dealership and get her a courtesy car. She called the dealership to come tow the car, but the manager at the fourways dealership insisted that she drive the car to the dealership. Finally, after making countless complains with Peugeot’s head office she was promised that her car would be fixed. This was a lie, in fact the vehicle got worse. The dealership was not upfront and transparent with the repair process and again she had to get Peugeot’s head office involved, she was then informed by the dealership that the car’s engine was no longer operational (this happened while the car was in the dealership’s possession). They made another false promise saying they’ll order the engine (that they damaged) and she’ll have her car back as soon as possible. She was later told by the dealership that she has to pay an additional R 24 895.48 (after telling her she was not liable for any costs) for the engine on top of the money she paid for the service and repairs.</p> <p>Then to top it all off, the manager at the fourways dealership, Philip threatened her saying; if she doesn’t make a plan to fix the car, he’ll come collect the courtesy car.</p> <p>In the process of resolving the problem my mother has been a victimized by Peugeot employees, she has been racially and verbally abused by male ********** who do not have any respect for women.</p> <p>BAD CAR SUPPORTED BY THE WORST DEALERSHIP NEWORK EVER!!!!</p>