Atrocious unsatisfactory PEUGEOT/Citroen Service

Our clients vehicle has been with us for repairs and we ordered a part 2 months back in the first place Wesley from Citroen/Peugeot Centurion does not deliver any feedback regarding this matter he says the part is on back order for 20 working days. After several emails no response from him at all on email or over the phone as he says he is waiting for feedback from head office and will phone that same day and never got a response. We then took this matter to Peugeot Customer Care and they gave us some answers that the part is on back order in France and they will inform us once the part moves, no response gotten from them for sometime and then we had to phone again and still same answer. We are now requesting our money back as the client wants to go and buy the part somewhere else now we are not getting any response regarding this Keeran from Peugeot Customer Care took it up with Wesley @ Citroen/Peugeot Centurion and now we are not getting any response regarding our money that has to be paid back. We even emailed the Dealer Principal @ Citroen/Peugeot Centurion and have also received no feedback from him. This is atrocious that you think this is good service!!!!!!!!!!

We will probably not getting any response on this as I can see nobody gets answers on here but people have to know to stay away!!!