Terrible Quote Turn Around Time

Item: Petport
Rating: 2
Author: Cecilia Z

Their call centre was friendly and sufficient, but I requested an online quote, and also requested one telephonically on Thursday morning, the 5th of April 2018. I phoned them a number of times on Thursday, as well as Friday to remind them. We are emigrating the second week in May, and need to get all travel arrangements in order. They were recommended by Emirates, I am not impressed at all.

Helpful (0)

Replies (1)

Petport's replyOfficial

26 Oct 2018, 16:15

We apologise for the inconvenience caused by the miss communication. PETport endeavours to get our quotes out within 24hours of an enquiry. Thank you for bringing your concerns to light.

Regards,

PETport Customer Service Team

Petport's reply26 Oct 2018, 16:15

Official

We apologise for the inconvenience caused by the miss communication. PETport endeavours to get our quotes out within 24hours of an enquiry. Thank you for bringing your concerns to light.

Regards,

PETport Customer Service Team