Harry and Ron Arnold and Kirsty- Lee Allin.

My experience with Petport got off to a rocky start. It was early January 2020 and I was to leave soon for New Zealand. I felt that I was not properly informed of the whole process and I understood that I was responsible to arrange for the quarantine service in New Zealand. Anyway, after this was resolved, things improved a lot. Kirsty- Lee Allin took over our file shortly after my cats went into boarding in South Africa. She was so helpful, professional and always went out of her way to keep me informed of the status f having my cats fly out of South Africa. Even in her personal time. Things were going so smoothly, and then Covid happened. She went the extra mile to ensure that our cats got on one of the last flights out of South Africa before the lockdowns were enforced globally. She was a star with the level of communication to me and the agents and quarantine in New Zealand. Kirsty thank you so very much for all your help and assistance. You have no idea how thankful I am.