JP
Joschem P

1 reviews | Active since Jan 2011

27 Jun 2019, 10:21

Fantastic service

I am very impressed with the service I received from Sherry-Lee and Wayne. Tia has never been away from my parents or I for very long and this would have been the first time she was separated from us. We opted for her to be flown from Durban to Johannesburg, unfortunately she did not like the confined space of the travel crate and we decided to postpone. Wayne was very helpful and understanding through this whole process. Tia also took a liking to him.

Sherry-Lee called me and assured me that we could find a way to move her up. She immediately begun working to get a quote to move her by road. She did everything she could to secure the booking the following working day. Tia was then driven up by Wayne and we received her that evening. I was given both Wayne's and Sherry-Lee's personal numbers. Sherry-Lee kept me in the loop for the entire journey.

Very impressed and would recommend this service to anyone looking to relocate their pets.

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Replies (1)
Petport
Petport's reply12 Aug 2019, 09:53
Official
Hi Joschem P, 

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Sherry-lee and Wayne are true gems to have on our team! We will strive to deliver great experiences consistently, please do come again.