RB
Rachel B

1 reviews | Active since Mar 2021

01 Mar 2021, 19:16

Excellent Service by PetPort

We have recently emigrated to the UK, with our 5 dogs, and would have been totally lost without PetPort. They were absolutely wonderful, making it an easy journey for us. We left SA at the beginning of December, expecting the 5 dogs to follow a few weeks later, but that didn't happen due to limited number of pets allowed to enter the UK. One of our dogs arrived mid January and the other 4 ten days ago, on the first semi-chartered flight for pets, from SA. I cannot express how grateful I am to PetPort for arranging this with Qatar Airways. Kendal especially, she was fantastic, keeping us informed at all times, going beyond the call of duty. I think she was as emotional as we were when they finally joined us. To anyone relocating with pets, PetPort make it personal, making sure you get the best attention at all times The dogs were kenneled with BKC, and were in great condition when the arrived in the UK., and kennels, and Whilst waiting for the dogs, Kendal kept us regularly to date, and

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Replies (1)
Petport
Petport's reply02 Mar 2021, 08:14
Official
Hello Rachel! Thank you so much for taking the time to share your PETport Experience, you do not understand how much your kind words means to our team during these tough times. We are honored we could be a part of your families journey! Take care!