SHADY BUSINESS

Hi Raven,

We sincerely apologize for any confusion or inconvenience caused regarding the monthly delivery and the storage of your bank card details on our website. We understand that this experience has left you feeling frustrated and disappointed, and we want to assure you that it was never our intention to act in a "*****" manner.

The monthly delivery option is designed to provide convenience and savings for our recurring customers. However, we acknowledge that we should have communicated this clearly and obtained your explicit consent before scheduling the delivery. We apologize for the oversight and any inconvenience it may have caused you.

Furthermore, regarding the storage of your bank card details, we understand the concerns surrounding data privacy and security. We want to assure you that we take these matters seriously and have stringent measures in place to safeguard our customers' information. 

As a result of your feedback, we have made improvements to our website to ensure that the pricing options are more prominently displayed and that customers can make informed decisions regarding their purchases.

We appreciate your feedback as it helps us identify areas for improvement. Our goal is to provide the best possible experience for our customers, and we are committed to learning from our mistakes and making necessary changes.

If there is anything else we can do to address your concerns or if you have any further questions, please do not hesitate to contact us. We value your patronage and hope to have the opportunity to restore your faith in our business.

Once again, we apologize for any confusion or inconvenience caused, and thank you for bringing this matter to our attention.

Regards