Pathetic service. Don't deliver on time

I placed an order on the 15th of Dec. It clearly said my order will be delivered within 2-3 working days. I received an email to says the order had been delayed but that I'll receive it by the 24th of Dec. Mind you, this is a Christmas gift for someone. Today I found out that I'll only receive the item on the 28th!!!!! I'm so angry with this pathetic service I'm receiving. This will be my first and last time buying from them.