Permatex
Claimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Permatex
Claimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Connall O
1 reviews | Active since Sept 2026
3 Sept 2026, 13:57
Permatex - shocking after sales service
Permatex were great in coming and doing the work, but after a few months, when asked to come back to look at an issue after heavy rain, excuse after excuse was made, so their guarantee means nothing! Shocking after-sales service, if you ask me.
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CO
Connall O
1 reviews | Active since Sept 2026
3 Sept 2026, 13:57
Permatex - shocking after sales service
Permatex were great in coming and doing the work, but after a few months, when asked to come back to look at an issue after heavy rain, excuse after excuse was made, so their guarantee means nothing! Shocking after-sales service, if you ask me.
0
Replies (0)ReportedMore
LA
Lennon A
1 reviews | Active since Feb 2026
4 May 2026, 10:08
Poor Workmanship
Just 6 weeks after the job ( which carried a written gurantee on cement and plaster work) the paint and plaster started cracking and is now falling off. After numerous calls the company eventually sent the same contractor (Mike) that worked on the building to assess the work, this was approximately 7 weeks after my first call to lodge a fault. Mike's response was that he will have someone get back to me the very next day. No surprise, no one called. After an additional 2 weeks I got a hold of Johan,the person who originally assessed the property and quoted before the work could be done. He was extremely rude,he kept screaming at me and interrupting me while I was speaking. During one of his outbursts a comment he made was that it was plain to see that there were structural problems with the building from the very beginning. My question to Johan was, if it was plain to see why did he not bring it to my attention prior to taking the job and if he knew what the problem was why did permatex not take the proper course of action to fix it. His response was," I won't argue with people like you." I'm not entirely sure what "people like you" meant, but find it interesting that prior to getting the job ,Johan was very eager to return phone calls, respond to enquiries and take money,from people like me. Give Pernatex a miss. Permatex has no after sales service and the guarantee holds no value. Other contractors have looked at the property and have found no structural fault, it was just poor work manship,from permatex.
Helpful (0)
|Replies (1)LA
Lennon A
1 reviews | Active since Feb 2026
4 May 2026, 10:08
Poor Workmanship
Just 6 weeks after the job ( which carried a written gurantee on cement and plaster work) the paint and plaster started cracking and is now falling off. After numerous calls the company eventually sent the same contractor (Mike) that worked on the building to assess the work, this was approximately 7 weeks after my first call to lodge a fault. Mike's response was that he will have someone get back to me the very next day. No surprise, no one called. After an additional 2 weeks I got a hold of Johan,the person who originally assessed the property and quoted before the work could be done. He was extremely rude,he kept screaming at me and interrupting me while I was speaking. During one of his outbursts a comment he made was that it was plain to see that there were structural problems with the building from the very beginning. My question to Johan was, if it was plain to see why did he not bring it to my attention prior to taking the job and if he knew what the problem was why did permatex not take the proper course of action to fix it. His response was," I won't argue with people like you." I'm not entirely sure what "people like you" meant, but find it interesting that prior to getting the job ,Johan was very eager to return phone calls, respond to enquiries and take money,from people like me. Give Pernatex a miss. Permatex has no after sales service and the guarantee holds no value. Other contractors have looked at the property and have found no structural fault, it was just poor work manship,from permatex.
0
Replies (1)