

Perfect DIY Cupboards
Apr '26 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2022
Worst possible service ever, I placed an order and paid my order on 3Aug 2026. I was promised my cupboards will be ready on 24 Aug, I took of from work on the 24th and did not receive my cupboards. After I had to call them I was then promised on the 30th of Aug the cuboards would be ready and again no cupboards again no cummunication from them as I needed to call them. I was then promised the 4th of September again I had to take of from work and you guessed right again no cupboards. I was then promised I will get it on 7 Sept which meant I had to take of from work again, and again still no cupboards with no communication from them at all. Do yourself a favour and get someone else to make your cupboards as this is the most pathetic company I ever delt with in my life
1 reviews | Active since Nov 2022
Worst possible service ever, I placed an order and paid my order on 3Aug 2026. I was promised my cupboards will be ready on 24 Aug, I took of from work on the 24th and did not receive my cupboards. After I had to call them I was then promised on the 30th of Aug the cuboards would be ready and again no cupboards again no cummunication from them as I needed to call them. I was then promised the 4th of September again I had to take of from work and you guessed right again no cupboards. I was then promised I will get it on 7 Sept which meant I had to take of from work again, and again still no cupboards with no communication from them at all. Do yourself a favour and get someone else to make your cupboards as this is the most pathetic company I ever delt with in my life
1 reviews | Active since Sept 2012
I am sharing my experience with Perfect DIY Cupboards so others can make an informed decision. • 01 December 2025 – I approved the kitchen plans and made full payment. Delivery date was confirmed for 23 December 2025 (with a possibility of earlier delivery mentioned). • 11 December 2025 – I contacted Perfect DIY Cupboards to reconfirm delivery for the 23rd. No clear confirmation was given. • 13 December 2025 – Based on this confirmation, I completely dismantled my kitchen to prepare. Plumbing, plastering, tiling and painting were all completed to ensure a smooth installation. • 23 December 2025 – I messaged and called to confirm delivery time. No calls answered. No response. No delivery. • 24 December 2025 – I tried contacting them again using a different number. Still no response. • 28 December 2025 – I finally received a reply saying they would only reopen on 5 January, completely ignoring the impact this had already caused. • 5 January 2026 – Brandon stated a machine had broken and would be fixed by 8 January. Again, no proactive communication. • 12 January 2026 – I followed up and was given the same excuse, contradicting the earlier date. I requested a refund and shared my banking details. No response. • I later visited their premises in person. The machine was supposedly fixed, yet they still could not provide a delivery date. I was told repeatedly that I would “never get a refund”, which was communicated in a dismissive and arrogant manner. • 14 January 2026 – No communication. • A friend contacted them on my behalf. Steven assured delivery would take place on 21 or 23 January. Nothing happened. No follow-up. No delivery. As of today, I have been without a kitchen for over a month, despite paying in full and doing everything required on my side. This experience has been extremely stressful and unacceptable due to: – Non-delivery – Lack of communication – Broken promises – Refusal to refund – Unprofessional conduct I strongly urge Perfect DIY Cupboards for a refund.
1 reviews | Active since Sept 2012
I am sharing my experience with Perfect DIY Cupboards so others can make an informed decision. • 01 December 2025 – I approved the kitchen plans and made full payment. Delivery date was confirmed for 23 December 2025 (with a possibility of earlier delivery mentioned). • 11 December 2025 – I contacted Perfect DIY Cupboards to reconfirm delivery for the 23rd. No clear confirmation was given. • 13 December 2025 – Based on this confirmation, I completely dismantled my kitchen to prepare. Plumbing, plastering, tiling and painting were all completed to ensure a smooth installation. • 23 December 2025 – I messaged and called to confirm delivery time. No calls answered. No response. No delivery. • 24 December 2025 – I tried contacting them again using a different number. Still no response. • 28 December 2025 – I finally received a reply saying they would only reopen on 5 January, completely ignoring the impact this had already caused. • 5 January 2026 – Brandon stated a machine had broken and would be fixed by 8 January. Again, no proactive communication. • 12 January 2026 – I followed up and was given the same excuse, contradicting the earlier date. I requested a refund and shared my banking details. No response. • I later visited their premises in person. The machine was supposedly fixed, yet they still could not provide a delivery date. I was told repeatedly that I would “never get a refund”, which was communicated in a dismissive and arrogant manner. • 14 January 2026 – No communication. • A friend contacted them on my behalf. Steven assured delivery would take place on 21 or 23 January. Nothing happened. No follow-up. No delivery. As of today, I have been without a kitchen for over a month, despite paying in full and doing everything required on my side. This experience has been extremely stressful and unacceptable due to: – Non-delivery – Lack of communication – Broken promises – Refusal to refund – Unprofessional conduct I strongly urge Perfect DIY Cupboards for a refund.
Hellopeter has tracked Perfect DIY Cupboards across 2 reviews. Perfect DIY Cupboards hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Perfect DIY Cupboards? Write a review to help others decide.