Mirinda TVC used in Ethiopia without payment or permission from Agent

Mirinda TVC used in Ethiopia without payment or permission. I Have contacted the agent- hopeless, they cannot give me a PURCHASE ORDER DATE yet they are awaiting payment from PepsiCo! This week whole I have gone from call centre agent to call centre agent to get to the bottom of this. No one will give the head of marketing or Key Accounts Manager's details so that we can get to the bottom of this. I need the relevant department to contact me urgently on *** or ***