The service is appalling there, it's pathetic

The service is appalling there, it's pathetic. I arrived at 6:45 in the morning as an unbooked patient. They first took the patients who had booked appointments which is fine. The booked patients were less than 20 and later on they came out and took 7 from the unbooked patients. We waited outside until 12. They came out again and took another 7 and I was one of them. They only did our vitals and we were given letters to come back in the next two days. How do you spend the whole day at the Clinic only to be sent home again? You already took time off work but you are sent back home without being assisted and on top of that you are expected to go back to be subjected to the same situation. Something needs to be done, relevant authorities need to do something about that Clinic,this is not on!!!