PM
Patricia M

1 reviews | Active since Feb 2019

25 Aug 2026, 21:36

Wrong order

Ordered fully loaded wrap from Pedro's Jabulani mall around 8:35 and what I got is not a chicken wrap (wrong order) that came roughly 25 min later

The front line staff were terrible in giving food (orders) to customers.. Super slow...

Giving wrong orders is just bad... It is bad because I paid for a fully loaded and I got a just a wrap...

0
Replies (3)
Pedros Chicken
Pedros Chicken's reply26 Aug 2026, 08:33
Official
Hello Patricia Mojaki,

Thank you for contacting Customer Care.

We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.

Regards,
Team Pedros / HN

PM
Patricia M's update26 Aug 2026, 14:52
Reviewer Update
Good day

I tried returning your call as I was in back to back meetings when your consultant called however after selecting option 3 voice prompt, the call disconnects.

So
PM
Patricia M's update27 Aug 2026, 12:36
Reviewer Update
Good day

I missed Pedro's call again today due to meetings.

So I got an email from a Thabiso advising me of to contact them back as they he tried to call me

So I rep**** to his email with an appropriate time to call me back..

Tell me why I am receiving an email from Pedros support mail group advising me of a ticket being closed and that time I have not spoken to anyone regarding my issue.

That is not good customer service ey.