NM
Nosipho M

1 reviews | Active since Dec 2025

02 Dec 2025, 16:29

WRONG ORDER AND RUDE STAFF

Huge letdown at Pedro's Durban CBD, Broadwalk! Staff let me down with appalling service. Ordered food, clearly communicated my ticket number, but received incorrect order. When I pointed it out, I was met with rudeness and refusal to correct the mistake. Not a great reflection on your brand. #Pedro's #DurbanCBD #BadExperience #PoorCustomerService

0
Replies (1)
Pedros Chicken
Pedros Chicken's reply03 Dec 2025, 09:26
Official
Hi Nosipho Mbhele,

Thank you for contacting Customer Care.

We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.

Regards,

Pedros Family / PM