WHAT A JOKE OF A SERVICE!!!!!!!!!

ORDERED A FAMILY MEAL ON SUNDAY EVENING. FOOD WAS DELIVERED ON TIME. MY WIFE PAID VIA HER CARD. WAS TOLD THAT THERE WAS PROBLEM WITH THEIR MACHINE SO SHE COULD NOT GET A RECEIPT. SO I CALL THIS MORNING ( MONDAY ) AT 10AM. SPOKE TO THE MANAGER (NONKE ). SHE ASKED ME FOR THE TIME THE MEAL WAS DELIVERED. SHE TOOK MY DETAILS DOWN AND SAID SHE WILL GET BACK TO ME. AT 1PM I HAD NO FEEDBACK SO I CALLED AGAIN. SHE WAS VERY ARROGANT AND RUDE TOWARDS ME. I ASKED HER FOR THE HEAD OFFICE NUMBER WHICH SHE COULD NOT GIVE ME DUE TO THE FACT THAT SHE SAYS SHE DOESNT KNOW WHAT THE NUMBER IS..... I THINK THATS EXCELLENT SERVICE. SHE THEN TELLS ME I CAN CALL THE AREA MANAGER ( JARRED ). I CALLED HIM JUST AFTER 1PM. HE WAS APOLOGETIC AND SAID HE WILL LOOK INTO IT AND GET BACK TO ME. IT IS NOW 5PM AND HE HAS NOT GOT BACK TO ME. SO I DECIDED TO CALL HIM AGAIN(BEAR IN MIND THIS IS THE 4TH TIME I AM CALLING)...HIS REPLY WAS THAT HE JUST GOT BACK TO THE PHOENIX STORE. I FIND THIS VERY HARD TO BELIEVE. IT IS SO SHOCKING THAT PEDROS OFFER THIS TYPE OF SERVICE. . AND ALL I WANTED IS A RECEIPT FOR THE FOOD I BOUGHT. IS THIS SO DIFFICULT FOR THESE SO CALLED STAFF TO DO. SO THIS BEGS THE QUESTION WHETER WE SPEND ALITTLE MORE AND JUST SHOP NEXT DOOR AT THE OPPOSITION. REGARDS ....VERY DISAPPOINTED CUSTOMER