HM
Hope M
1 reviews | Active since May 2020
01 Aug 2023, 10:04
Unpleasant Cashiers
Pedros Chicken - Norwood This store has the rudest and most mannerless cashiers. I went to the store on Friday the 25th to collect an order placed online and when I got to the till I greeted all 3 cashiers and none of them responded. I stood waiting to be assisted and eventually one of them attended to me with no greeting nor double checking with me if the order on their screen was correct. By the time I collected my food, it was prepared wrongly... It's as if coming to the store to buy is an annoyance to them. Dont see myself visiting this store again. Reported the matter via email to their branch as well as customer care and I did not get a response...pathetic service indeed.
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Replies (2)
Pedros Chicken's replyOfficial
01 Aug 2023, 10:16 Hi Hope Mulaudzi,
Thank you for contacting customer care. Please note that your complaint has been logged and one of our representatives will be inContact with you.
Apologies for the bad experience you had in our store.
Regards
Pedros Familia |AT
Thank you for contacting customer care. Please note that your complaint has been logged and one of our representatives will be inContact with you.
Apologies for the bad experience you had in our store.
Regards
Pedros Familia |AT
Pedros Chicken's reply01 Aug 2023, 10:16
Official
Hi Hope Mulaudzi,
Thank you for contacting customer care. Please note that your complaint has been logged and one of our representatives will be inContact with you.
Apologies for the bad experience you had in our store.
Regards
Pedros Familia |AT
Thank you for contacting customer care. Please note that your complaint has been logged and one of our representatives will be inContact with you.
Apologies for the bad experience you had in our store.
Regards
Pedros Familia |AT
HM
Hope M's updateReviewer Update
04 Aug 2023, 12:533 Days later and no contact has been made. It was the same as when I wrote the email directly to the store.
So much for customer service.
This kind of attitude says a lot about the way employees work, the attitude starts from the top.
So much for customer service.
This kind of attitude says a lot about the way employees work, the attitude starts from the top.
HM
Hope M's update04 Aug 2023, 12:53
Reviewer Update
3 Days later and no contact has been made. It was the same as when I wrote the email directly to the store.
So much for customer service.
This kind of attitude says a lot about the way employees work, the attitude starts from the top.
So much for customer service.
This kind of attitude says a lot about the way employees work, the attitude starts from the top.