The worst service

Good day. I hope this reaches someone. I will complain in all platforms (including social media) until someone does something. I got the worst service at your eastrand mall branch. I am not happy. I waited for almost an hour for my order, they then selected the number for pick up even though the order was not ready for collection. When I asked the lady about it she said it's not her problem that Pedro's systems are not corresponding. She does not know why my order was selected for collection. She then threw the receipt on my face saying it's not her problem. At this point, I was not even rude but was just asking. Seeing her attitude, I asked her for yje manager, she pushed some lady towards me saying she's the manager. The "manager" who seems like a new employee did not even address her behavior instead laughed at me. When she was told to apologize she refused saying what's wrong with her telling me Pedro's system issues are not her problem. She then went on talking to her other colleagues saying she doesn't know what I want from her, maybe I know her personally and have an Agenda. I'm so disappointed. I don't know this lady but the things she said were really hurtful and disgusting. There's a lot she said and did. I am not happy at all. I will complain until it reaches someone that will be able to call her into order. It's not even the first time I got this type of service from that restaurant. I am sure going to share this experience as much as I can for customers to know the treatment we get here. Disappointed!