HM
Harriet M

1 reviews | Active since Oct 2023

26 Oct 2023, 18:55

Terrible service from management.

Outrageous service at Pedros kemptoon park. Apart from waiting more than 30mins for my order , i was handed my order on three separate small bags. Asked the manager for a bag woth handles and bigger but instead she took my orders and shoved in one of the 3 bags and told me it cld fit yet the kiddies meal was left outside the bag and had no toy. The manager was very rude , and told me to pay an extra 3r for a bag. This would have been communicated while i was placing the order that i must pay for packaging which is absurd. This type of service is appalling. I wont be ordering from Pedros Kemptonpark after this. Completley disapointed.

0
Replies (2)
Pedros Chicken
Pedros Chicken's reply27 Oct 2023, 07:54
Official
 Hi Harriet,
Thank you for contacting customer care. Please note that one of our representatives will be in contact with you.
Apologies for the bad experience you had with our brand.
Regards
Pedros Familia |AT 
HM
Harriet M's update30 Oct 2023, 13:51
Reviewer Update
Till today I have not been contacted to ractify your poor service. Clearly even top management does not care, no wonder the managers are acting the way they do.