HV
Helene V

1 reviews | Active since Sept 2009

10 Feb 2024, 20:26

Stay away from Pedros Van der Walt Street in Pretoria CBD - worst service ever!

The worst service ever from the Van der Walt Street branch in Pretoria. Do not support them. They don't care about customers and have a very bad attitude. Even the manager is useless. I placed an order the day before and confirmed it on the day that the food was to be collected. I stressed that the food must be ready for collection at 11h30. I had to wait an hour and a half when I went to collect. Considering that I spent R1,500 on the order-they will not see me ever again. I will warn everyone against them. Rather support Nandos. They do not deserve to be in business. Shocking, shocking 😲.

I received a response from the owner to click on a link and share my details so that they can contact me. Why am I not surprised that the link didn't work. Not heard a single word from them since. I have sent an e-mail to their customer service as well, but no word from anyone. Shocking, shocking service.

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Replies (1)
Pedros Chicken
Pedros Chicken's reply12 Feb 2024, 09:01
Official
 Dear Helene,
 
Thank you for contacting Customer Care. 
 
please note that one of our representatives will be in touch with you shortly. 
 
Regards 
 
Pedros Familia | AT