AM
Annastacia M

1 reviews | Active since Jan 2024

31 Oct 2024, 05:38

SHOCKING CUSTOMER SERVICE RECEIVED FROM PEDROS KEMPTON PARK

COMPLAINT FOR ORDER NUMBER 676 PEDROS KEMPTON PARK

On the 25 October, the office decided to order lunch for everyone online ,we ordered online but when collecting the order,the order was no where to be found on the system. Had to re-order again and wait for the order to be prepared. Upon arrival at the office we realized that they were items missing that were ordered,orders had missing sides and drinks. To make matters worse instead of them swiping R580 for the order they took R5080 instead and the card holder only realized when her debit orders returned. The service received from Pedros Kempton Park was shocking and they showed no customer service at all.

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Replies (1)
Pedros Chicken
Pedros Chicken's reply31 Oct 2024, 08:49
Official
  Hi Annastacia Munyadziwa,

Thank you for contacting Customer Care.

We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.

Regards,

Pedros Family /AT