ES
Evelyn S

1 reviews | Active since Mar 2022

03 Sept 2023, 18:33

Rude Customers

The food is always great at Pedros, however I had a very disturbing & annoying experience today at the Phoenix Whitehouse branch. A friend and I decided to sit in for lunch. We changed from a table to a booth opposite as it was windy & cold. A few minutes later a couple simply seats themselves at our table without a word, without asking while other tables were available. This was extremely uncouth & rude in my opinion. Not only is it a violation of personal space in this time of Covid & its new variants but it was arrogant & cheeky! They obviously had no decorum or manners. I mentioned this to friends who had the same experience elsewhere. What kind of ill mannered " plant yourself wherever " attitude is this?? Next thing you know arrogant people like this will insert themselves into toilets and changerooms with others.Pedros Whitehouse maybe you should get bigger premises or just keep your branch as a Drive thru only!

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Replies (1)
Pedros Chicken
Pedros Chicken's reply04 Sept 2023, 10:14
Official
Ola Evelyn,

Thank you for getting in touch with customer care,
We humbly apologize for what transpire at our store, we will have our managers intervene into such matters.
Regards,
Pedros Familia|AT