SR
Sagren R

1 reviews | Active since Jun 2021

23 Feb 2022, 11:48

POOR SERVICE - INCORRECT ORDER

I ordered a meal online on the 20/02/22 at 12;32 which stated i wanted a breast piece, only to discover that at supper time is was a leg piece. I complained to store Manager and customer care .To date the manager refuses to correct the order stating that on the till slip it does not state a breast piece but on the online order it shows what I ordered. Furthermore there was no condiments in the package and this is the second time I received poor service from the same employee. I hope the manager and customer care treats their customers right, as we pay for what we order, and not for poor service.

0
Replies (1)
Pedros Chicken
Pedros Chicken's reply17 Mar 2022, 14:49
Official
 
Hi, Sagren.
We sincerely apologize for your experience, we assure you that this is not our franchise standard and we will give this attention for future improvement. 
Team Pedros | BP