RP
Robin P
1 reviews | Active since Nov 2020
03 Nov 2023, 18:26
Poor service
We went there on Friday 03 November. Meal ticket 511, full chicken mild with sprinkle. It's very clear the staff are not enough to handle the high volume of customers. We order sprinkle but they gave basting. We were 1 wing short and 1 Dumstick was missing the meat. On the plus zone the chicken was very tasty. The chips were perfect.
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Replies (2)
Pedros Chicken's replyOfficial
05 Nov 2023, 10:02Dear Robin, Thank you for contacting Customer Care. We confirm that we are currently investigating the matter and a representative will be in touch with you shortly. Regards Pedros Familia |AT
Pedros Chicken's reply05 Nov 2023, 10:02
Official
Dear Robin, Thank you for contacting Customer Care. We confirm that we are currently investigating the matter and a representative will be in touch with you shortly. Regards Pedros Familia |AT
RP
Robin P's updateReviewer Update
23 Nov 2023, 18:31I did receive a response from a Portia, manager of the store. She tried, in very unacceptable terms to justify their disgusting service. She said i should order again and give her a call prior. I did try twice but she was not available!!!!!
But, very conveniently after her call, the post mentioned that the matter was resolved and closed. I dont need her quarter chicken that i was ****** for. There are plenty other outlets in the area.
But, very conveniently after her call, the post mentioned that the matter was resolved and closed. I dont need her quarter chicken that i was ****** for. There are plenty other outlets in the area.
RP
Robin P's update23 Nov 2023, 18:31
Reviewer Update
I did receive a response from a Portia, manager of the store. She tried, in very unacceptable terms to justify their disgusting service. She said i should order again and give her a call prior. I did try twice but she was not available!!!!!
But, very conveniently after her call, the post mentioned that the matter was resolved and closed. I dont need her quarter chicken that i was ****** for. There are plenty other outlets in the area.
But, very conveniently after her call, the post mentioned that the matter was resolved and closed. I dont need her quarter chicken that i was ****** for. There are plenty other outlets in the area.