POOR PEDROS SERVICE!

So we went to Pedros Tsakane Mall for a Sunday lunch and ordered burgers, chips, 2 milkshakes, 3 cheesy garlic rolls and a passion fruit mocktail. We then waited for so long for food but without complaints. The food then came but in intervals and with issues. First issue being, “there are no milkshakes but the cashier that helped you will come explain”. The cashier than came and told us that there are no milkshakes and told us to rather add a R5 then take 2 more mocktails but we disagreed and asked for a refund but we were told that “it’s already paid for so rather take an alternative”. We then took a strawberry mocktail and 3 more cheesy garlic rolls. The first mocktail arrived together with the 3 burgers and chips but no garlic rolls. Asked the waiter that brought our food and she said she’ll go check and bring it, she came back after 5 minutes and then told us that it’ll be ready in 2 minutes. We ate our food and it took us literally 20 minutes still with no garlic roll. Called her again and she said she’ll bring it now but we waited and got so impatient so I stood up and as I was on my way to the tillpoint, I saw her giving other customers their food and not in intervals and to top it all off, most ordered cheesy garlic rolls as well but they got their order with the cheesy garlic rolls. That cheesy garlic rolls were meant to be starters. I waited a whole hour for garlic rolls! Who gets their food orders in intervals when you ordered everything as a whole? My first experience at Tsakane Mall and it was nonsense!