SN
Sibusiso N

1 reviews | Active since Nov 2021

18 Apr 2024, 10:41

Poor Customer Service

I purchased a quarter Chicken paella with Hot seasoning. I got home and realised that it was a Mild. There was no sauce on the chicken or rice. I went back to the restaurant but they refused to assist me since I left the restaurant. The food was untouched. I have the pictures and the receipt. Can't even log a complaint on the website due to file size limitations

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Replies (1)
Pedros Chicken
Pedros Chicken's reply18 Apr 2024, 14:21
Official
 Dear Sibusiso Ndlovu Thank you for contacting Customer Care.  We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.  Regards  Pedros Familia / MK