RM
Reatile M
1 reviews | Active since Aug 2015
26 Mar 2025, 14:22
POOR CUSTOMER SERVICE
On the 4th March 2025 I ordered a take away on line, 2hours later it was not delivered and I had to go collect myself.
On the 4th March 2025 I ordered a take away on line, 2hours later it was not delivered and I had to go collect myself.
On the 6th March 2025 I again ordered a take away for my lunch hour @12 only for the order to be delivered exactly when I knock off @16:00 in a bad state and very cold.
Today I placed an order only for it to return back to the store because the manager couldn't fulfill his promise. If anything, I've been undermined, disrespected, illtreated and humiliated at Mthatha Pedros.
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Pedros Chicken's replyOfficial
27 Mar 2025, 11:35Hi Reatile Makhele,
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards,
Pedros Family / MK
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards,
Pedros Family / MK
Pedros Chicken's reply27 Mar 2025, 11:35
Official
Hi Reatile Makhele,
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards,
Pedros Family / MK
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly.
Regards,
Pedros Family / MK