Please help me as a ****** customer

Today i took my mom and daughter to pedros restaurant in hammarsdale, we ordered a full chicken with large chips and 4 rolls which was R140, and aksed them to please add a green salad which costed an extra R26...we asked them to please chop the chicken into 8 pieces since we are a family of 8...the cashier stated that they dont chop the chicken into 8 but rather 4 coz the staff in the kitchen ten to make mistakes of making the chopped pieces reduced by maybe 1 or 2 pieces short due to the huge number of orders....we then said but we are clients and we ask you to please chop into 8 pieces, the cashier ladie who's name is HLE said okay she will chop for us....so we waited until our number was called, and once it was called i asked if the chicken was chopped into 8 and they said no and i asked please chop into 8 and they did....once they gave me my package i asked if they put in green salad and they said yes we did put it in...so when we get home we find that 1.we are 2 pieces short of chicken and no green salad....yet i paid a full fee of my hard worked money of R165.80...it was such a dissapointment coz we were eager to please the whole family and buy a take away on a holiday and have a good meal....it was sad coz i had to now sacrifice my piece amd give to my sister and mom also sacrificed hers to give to my last born sister and eneded up only having fried chips....it is such a dissapointment coz its becoming a habbit that black owned franchises dont take us black people seriously, we are meant to put a blind eye to such instances...it was however unfortunate that the time we got home it was too late to get back to them as they had already closed the time we realised....i did make a complaint on their website, but i doubt they will respond and make actions upon their mistakes, which is why i am contacting you guys coz i know that the 1st time i complained to u guys you took actions ...please also take actions upon this and assist us, coz as black people we are taken lightly, coz had this been a white owned franchise no mistakes as such would take place....their staff need thorough training to avoid such from happening again....please contact me on my number *** my email is ***se help me coz i as a customer feel so ****** and heartbroken....thank you for your time and i look forward to hearing from you....