Perdos chicken in galleria mall

I went pedros, around 7 today, I understand they close at 8 on Sunday, but they rushed and took our order, the lady did not even confirm with us what we were ordering, we paid and was seated at a table, we clearly stated a fully loaded pallet bowl. I guess they were to lazy to fully complete our order instead they gave us plain pallel bowl, the manager blamed us for giving the wrong order but the lady who took our order did not even confirm with us, after punching in the order, again the money did not matter, she then just requested us to pay, unlike nados, they first confirm exactly what you requested and then make you pay, we took our seats right in front of the counter, just before we could eat our food, the bowl looked like it was missing the mix in the rice, with the feta cheese, we were about to mix it, assuming the mix was under but unfortunately it was not, we requested the manager immediately, she requested to check the slip, but the slip had the wrong pallel and because i was so hungry and exicted,i did not bother to read the slip because money was not an issue to pay, (my sister even went second time and placed another order, that lady explained to her so politely about the moons, she even explained what was in the jalepion moons in detail), the manager than said she will re make it and we must add the difference,first we said okay and then we refused because everyone from the kitchen was looking at us and we were scared to get our food sabotaged, the manager was not polite at all, instead of saying she will handle the situation, she came with a book for our name,surname and phone number, after a while ,she came with the money, but instead of solving a problem as a manager or apologizing, she blamed us for mixing the food order and questioned us, how did we not know?, that we were eating the wrong meal ordered, we did not even eat but the manager insisted that we touch the food, I told her to check the footage, we even got so angry that we did scream because I was fasting and decided to have my meal at pedros and enjoy my food ,breaking my fast there, but instead another manager shouts ,lower your voice, this was so unprofessional to get bul**** by the staff ,for a mistake which was taken by the lady who ,placed our order. My sister kept quiet and ate but I was disappointed, I then said, I'll never come back here and a manager said, well don't come,it's your choice. I was so disappointed, it wasn't about getting the R60 back, but I was hungry and frustrated, I didn't mind topping but it looks like because I'm Indian and they were black people only working there, they were going to sabotage my food. I felt hurt and treated unfairly, a manager is supposed to investigate and see why the order went wrong and then blame the customer, with solid evidence but instead she wanted us, to place a complaint on the customer care line, saying we placed the wrong order, that ****ed me off more and I screamed at her and said don't make me a ****, because she was questioning me ,as to why I touched the food, I didn't even take a solid bite but I notice immediately and called the manager, I guess, I got treated rough because I was Indian but I think, we need to contact contented creators from social media, to help you'll set standards and to teach your managers how to handle customer service!!! My sister was pleased with her food ,so we stayed back and I ate from my sisters plate but the looks, I got from all the black people in the kitchen, made me realize, I'm just an Indian and they can speak in zulu and treat me unfairly and gossip about me. Sad part is, I understood the zulu and what they said, but the service from a manager was not handled well, she needs more training. I have attached pictures , nothing looks wrong but the order was not correct and the manager needs proper training for customer service. The picture, i attached shows how the food looked when we just put our forks in and when we took the photo, we relised ,it was not the same, like the previous meal we order here. I attached a photo of the front of pedros, where all the staff, ran away behind the kitchen and was gossiping.

Manager ,just closed my ticket, with no response! Again, service!