1 reviews | Active since Aug 2009
Pedros worst service ever
The worst service I ever received. Pedros opened a new branch at President Hyper Krugersdorp we decided to give them a try as we never had Pedros before. We placed our order at 7pm and after 40min I started complaining about where my order is. While waiting so long customers came after me and received there order way before we did. I layed a complaint at the manager on duty but no action was taken. When we finally received our food it was ice cold.
After laying a complaint to Pedros customer care there President Hyper branch tried calling me but there line is so bad one can't hear anything they are saying.
Now the President Hyper branch called me saying I must come and collect and order of food due to the bad service I received so myself and my son decided to take the drive in the rain to the branch to collect the order when we got there I told the staff I'm here to collect my order and gave them the order number I was given over the phone just to get informed that nobody knows about it and that there is no such order and the response I got was " I think it was a mistake"
I think Pedros made a mistake by hiring such *********** staff they way this branch is running it will run out of business soon.
I will never recommend Pedros to anyone if you want bad service and cold food go to Pedros.
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.
Regards,
Pedros Family / ZM
Thank you for contacting Customer Care.
We confirm that we are currently investigating the matter, and a representative will be in touch with you shortly.
Regards,
Pedros Family / ZM
