Pedros Workshop Durban

I am very disappointed with my order. As it is incorrect. I ordered the Grill and Chill Solo Box and the wrong portion of chicken was put in my order. I ordered the leg and I got the breast. I ordered lemon and herb flavour and mild was sent to meplus the chicken was dry. this is the second time my order has been incorrect at this branch. I did lay a complaint on their website and this is the Ticket Number: 41309. I still haven't received any response.