Pedros Woodview

On Friday13/12/2024 I placed an on line order for Pedros Woodview.I proceeded to the deive thru area to fetch my order.The cashier then said they have now changed the rule we are unable to fetch orders through drive thru.So I asked what changed she said not sure and proceeded to call her manager Evelyn.The manager in a very very rude tone then started to say rules are rules(which Iam not disputing) ,Its her "HOW" that was upsetting.So.Iasked should I now follow this queue out of here then park and fetch my order if that's the case I rather cancel it.She said oh well if thats the case I will cancel your order we dont need u to buy it(again her how).After being a resident in the area for 38 and an avid supporter of Pedros and local business she is refusing my order.which I order atleast 5 times in a month.I then asked for the area managers telephone number (Mr Pillay) She said why should I give u his number he is right here.Mr Pillay arrives cool and calm and matter resolved.The reason Iam complaining shouldnt the manager be able to resolve this? Why does it take an area manager to solve this.I want Pedro's head office to conact me I will not be disrespected for supporting your business.Mind you no apologies from the Manager