ZL
Zonke L

1 reviews | Active since May 2022

12 Jun 2026, 00:04

PEDROS WOODSTOCK

I placed an order online at Pedros Woodstock for delivery stated on the delivery notes that they should leave the order by the security as im unreachable on my phone. The delivery guy returned the order as they claim they couldn't get hold of me , received a missed call from the store i then called the store bag and i spoke to Calvin who said he is the manager , he told me that i should go and pickup the order i asked how as i am at work hence i can not collect he said it is not their fault as the can only see the driver note at the store and not the driver the manager was rude and unprofessional i did not get my order not my refund..Manager told me its not his fault that i could not get the order as i was suppose to pickup i asked what about the note saying i will not be reachable . so disappointed in Pedros Woodstock and their unprofessional management, i am still waiting for my refund

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Replies (2)
Pedros Chicken
Pedros Chicken's reply12 Jun 2026, 07:35
Official
We sincerely apologize for your negative experience. We must sincerely apologize for your recent experience, as this is not the standard we strive for. Please will you take the time to send us your details by following this link www.pedroschicken.co.za/contact, so that we can get in touch with you directly. We hope to hear from you soon. Sincerely, Team Pedros | ZM
ZL
Zonke L's update16 Jun 2026, 15:47
Reviewer Update
I still have not received any feedback from pedros after i complained.. I still havr not received my refund neither been contacted by the company i just need my refund