NP
Nourisha P

1 reviews | Active since Apr 2021

05 May 2024, 17:08

PEDRO'S UMZINTO DISGUSTING STAFF ATTITUDE

I took a drive to Umzinto Pedro's with my friend with and felt like eating the chicken paella. We arrived n was looking at what to get. The lady took 15 minutes to attend to us. When we asked her to assist she said that there is no chicken so we asked are u serious as this is Pedro's Chicken. The lady had a stinking attitude and then we asked her name she picked up the slips and covered her name bage ask what we want her name for. As a corporate company she was suppose to provide the name. We said we going to post this on social media because of the disgusting attitude. She called the manager who came out n said he got no chicken he forgot to order the chicken n he did an emergency order but it did not come through. He then apologized and said sorry but no chicken. We walked away then he went inside the kitchen turned and talking to his staff about us. That was disgusting for a manager if he had a problem he should have came and spoken to us not go to his staff and talk loud enough for the customers to hear. This is a put off of Pedro's and I will ensure all platforms are aware of what Pedro's Umzinto staff are like.

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Replies (1)
Pedros Chicken
Pedros Chicken's reply09 May 2024, 11:13
Official
 
Dear   Nourisha Palan,

Thank you for contacting Customer Care. 
 
We confirm that we are currently investigating the matter and a representative will be in touch with you shortly. 
 
Regards 
 
Pedros Family / SM