PEDROS RAW CHICKEN

We requested for 2x leg quarters and we specified that we wanted leg quarters and NOT the breast, however we were given breasts and wing. Why is there an option for us to choose the portion if they still end up choosing for us? The breast was undercooked, it was RAW and we had to throw it away. We drove all the way from Sandton for nothing!!!, we still had to wait for the garlic rolls to be prepared. I lodged a complaint on their app with the pictures attached on the complaint and this was the response from the manager "Hi Phumzile. I would like to apologize for the experience you had in our store. I will investigate about the matter. I can assure you better experience in future." And I have not received any response since then." We PAID money for a meal that we couldn't eat!